“No matter the time of day, Emergency Communications Officers are always there to answer the call when someone needs help. Emergency Communications Officer Jacey Burley demonstrated that commitment when she received a call from a distressed elderly woman whose husband was not breathing. Remaining calm under pressure, she provided clear lifesaving instructions and stayed on the line until Lynchburg Fire Department personnel arrived. As the first first responder in this emergency, her professionalism, compassion, and quick actions helped save a life and exemplify the critical role Emergency Communications Officers play in public safety every day.
Congratulations, Jacey.
The Lynchburg Police Foundation gave ECO Burley a monetary award in recognition of her service.”